Prepaid Orders

  • Free Shipping on all prepaid orders – no minimum order value required.

  • Orders are shipped within 2 working days, except during stock issues or long holidays (we will notify you in such cases).

  • Delivery timelines:

    • Metro Cities: 2–3 days

    • Tier 1 & Tier 2 Cities: 3–5 days

    • Other Pin Codes: 5–7 days

  • Delays may occur due to courier issues beyond our control. In such cases, you may contact us and we will escalate the matter with the courier partner.

  • Please do not accept tampered packages. We also recommend recording a parcel opening video to help us resolve any claims of missing or incorrect items.

COD Orders

  • We accept Cash on Delivery (COD) on select pin codes.

  • COD orders may incur an additional charge, depending on the order value (to cover collection costs).

  • All COD orders are verified via call/WhatsApp before shipping, which may add 1–2 extra days to dispatch.

  • Please note: Open Package delivery is not available. The COD amount must be paid before receiving the shipment.

  • In some cases (approx. 25–30%), COD orders face delivery failure. To ensure smooth delivery and avoid missing out on products, we encourage placing prepaid orders.

Custom Orders

  • Customization orders are non-returnable.

  • Dispatched within 5–7 working days.